Ooredoo Maldives announced the successful implementation of a new Contact Center Solution developed together with the Maldives Hajj Corporation to modernise customer service for pilgrims. The cloud-hosted system includes call queuing, skill-based routing, real-time monitoring and call recording, and is designed for future integration with CRM platforms.
One outlet so far Only The Standard has reported this among the sources we monitor. A gap in what we monitor, not proof that others did not report it.
This initiative is not just about technology; it's about fortifying the social fabric by offering a reliable, one-call solution to address all pilgrim queries in an agile manner
Together with Ooredoo, we aim to ensure that our services continue to strengthen the social and spiritual fabric of our society.
Nothing to compare yet. If another monitored source reports it, its headline appears beside this one.
Ooredoo Maldives has announced the successful implementation of its state-of-the-art Contact Center Solution in collaboration with the Maldives Hajj Corporation.
Word for word from the report in The Standard. Open the report
