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Dhiraagu Confirms Technical Issue Affecting App, MyAccount, and Reload Services

Dhiraagu announced a technical issue disrupting access to its Dhiraagu App, MyAccount, and Reload services, with teams working to restore functionality. The company did not specify a root cause or when services would return to normal.

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Sources 1carried it 1 of 19 news outlets we monitor

One outlet so far Only The Standard has reported this among the sources we monitor. A gap in what we monitor, not proof that others did not report it.

What happened

in order; days are read from the reports' words and dates
  1. Wed 15 Oct
    Dhiraagu issued a public announcement confirming a technical issue affecting some of its digital services. 15 Oct only The Standard In a public announcement issued today, the company confirmed that several customers are experiencing difficulties using these services due to an unexpected technical issue.

    Word for word from the report in The Standard. Open the report

Who said what

the reports' own quoted words, each once
  • Due to an unexpected technical issue, some of our customers are currently experiencing difficulties in using Dhiraagu App, MyAccount, and Reload services. Our team is working to rectify the issue as soon as possible. We apologise for the i…

    Dhiraagu The Standard Open the report (The Standard)

How the reporting differs

one source so far

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Named in these reports

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